Privacy Policy
How we collect, use, and protect personal information for bookings, enquiries, and marriage paperwork.
Last updated: March 2026
We handle personal information carefully because marriage paperwork contains sensitive details.
Who we are
The Townsville Marriage Office is operated by Withers XYZ Pty Ltd as trustee for the Snow Withers Trust.
For privacy questions, email [email protected].
What we collect
Depending on what you ask us to do, we may collect:
- your name and contact details
- information from booking and contact forms
- identity documents
- birth details
- previous marriage documents
- witness details
- other information required to prepare and lodge marriage paperwork
Why we collect it
We use your information to:
- respond to enquiries
- process bookings
- prepare and check marriage paperwork
- communicate with you about your booking
- meet our legal obligations as celebrants
Who we share it with
We share information only where needed, including:
- with the Registry of Births, Deaths and Marriages when lodging a marriage
- with service providers that help us run bookings or forms
- where the law requires us to do so
How we protect it
We take reasonable steps to protect your information from loss, misuse, or unauthorised access.
Your choices
If you do not provide the information required for a booking or legal marriage paperwork, we may not be able to proceed with the service.
Questions or complaints
Email [email protected] if you have a privacy question or complaint.
Ready to get married?
Click the Get Married link to get started
We are private celebrants, not a government registry. The usual process is simple: book online, pay the fee, prepare your NOIM, then we confirm the date, time, and place once the paperwork is received and we know our availability.
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